Eyecatcher

Message sent. Would like to be in line for the 9.9

My order arrived, weeks ahead of when they said it may arrive. The customer service definitely has some room for improvement, but the products are pretty bad a$$. I only have one issue and I’m sure it will be resolved.

That’s where I’m at. Wanted an all black set up with the options that they have. Need their 45 degree mounts for my Triton and no one else that I found has a set up that will Work in my track. Im sure the wait will be worth it in the end if my whole order shows up.

And since this post I now having a shipping email from UPS. Guess I’ll have to try emailing and see what they had/didn’t have and figure out what they sent and how much it was. Feel like this is pretty poor customer service.

I guess I’m just a bit frustrated as I’ve been tying to order an entire set up for my boat and I’ve not been able to determine if they have the items or they have to be made (quoted 4-6wks). I’ve talked to them a few times and am unable to get a return call. Hell, they have my order and billing info but haven’t seen a charge and they won’t return my call. Ill try sending an email to determine if my order is placed, sent, or I’m on backorder.

Anyone have any contacts at Traxstech? Been having some difficulty finding out if some items are in stock and ordering. Been waiting for a call back after a few phone calls...