I think they're implying the clutch won't grind or whine when the ball reaches the boat. That's nice and all, but you still need to turn off the retrieve. It's nice just setting and forgetting (with auto stop).
You've either done a fantastic job cleaning the boat, maintaining it, or took clever pictures. I'm hoping it's #1 and #2 but would be okay with #3 all considered.
Jake, if you're considering a move away from Garmin, consider that you may have had a lemon. In my experience Garmin is fantastic and offers better warranty and support than most companies. If you call the Garmin hotline you're talking to an american fella. Their support is not outsourced.
I've used Raymarine and was quite happy with that unit.