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I purchased a fenwick rod last year and three weeks ago it broke on a trip. After a week I found all the proof of purchase and info on their web site. Sent them an email with pics and waited a week then called in. It took a bit on the phone they are a busy place but no questions asked 11.50 for proccessing and my 150 dollar rod is replaced and spooled up for a morning fish! Excellent to deal with fast and stood behind their products!

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