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Posted

Does anyone have an old unit around? I need the linear drive! The gears in my unit are stripped!

Sent from my XT1254 using Lake Ontario United mobile app

Posted

As of last fall Raymarine was still repairing or exchanging the older linear drive 1 units. Worth a call to find out if they still are.

Posted

 I will vinny thanks!    I called raymarine today and he didnt mention anything about repairing it just told me the new ones were compatable haha I will call them tomorrow and find out!   thanks  guys!   

Posted

I dropped my autohelm unit off at Raymarine last Monday to be checked out/fixed.  Just received a call from them today it was repaired and it shipped out yesterday with no charge.  I was amazed how quickly they turned that around.

Posted

I had to drive to Hooksett for work so I dropped it off on the way - but the address from L&M above is the one.  You can give them a call and leave a message and they will call you back.  You could probably just send it to the address above and put a note in the package outlining the problem and your contact information.  Raymarine is great to work with!  I just received the unit back today and will have time to get it reinstalled before the weekend!

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