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Posted

Just wanted to share an experience from this weekend.

 

We donated to the tackle Gods and Lady O this past Saturday in the form of a probe.

Though humbled and pissed, we went to Narbys in Oak Orchard and bought a new one.  Ran it the next morning and it had a problem in that it would record temp but not speed.   Lots of troubleshooting etc but long story short, went back to Narbys and Sharon took it and made some calls and hooked me up with Trevor from FH.  Gotta say he was great.  Sending me new probe no questions asked.

 

It is rare that you find such an incredible product and an equally incredible customer service team.

My hat is off to both Trevor / Fish Hawk and Sharon from Narbys.  Great people in the fishing community!!!!

Posted

Trevor Sumption is a great guy and really stands behind his product and that is the kind of company folks want to deal with especially these days. Service means a lot and says a lot about a company.

Posted

The best part is that it is made by the people who talk to you on the phone.

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