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St. Lawrence River Navionics maps?

Stillwater

Stillwater
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Stillwater

Stillwater

Posted
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St. Lawrence River Navionics maps?

I picked up a new Hook 5 chart / sonar unit with Navionics+ east chip. Downloaded the maps for New York, Ohio, etc. including the SLR. Question for those who have Navionics+ for the river... Do you find there are stretches of the river where the contour lines are broken and uneven? I find that along from about Rock Island east to before Ogdensberg the map contour line quality changes a few times. Some stretches have smooth contours and others have choppy broken and more geometric looking lines. Also my mobile phone app has better quality map content and shows details like ship wrecks, etc. that my download to chip does not pick up.  

Interested in what other people have experienced in terms of contour line detail and quality. Thanks.

Stillwater

Stillwater

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Thanks for the reply. I did download the communiy edits and there wasn't very much from what I can see. No wrecks like on the Web and mobile app versions. The contour lines were bad as well as I mentioned. It would be nice if you could get the same quality in the SD card download as they have on the Web and mobile apps.

Sent from my SAMSUNG-SM-G870A using Lake Ontario United mobile app

Stillwater

Stillwater

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Thanks Chowdaire, I do have it on Fish & Chip. I may try to down load again to see if that works.

Wallyandre, I was chatting online with Navionics service. They opened a case # for my issue. I will let you know if they resolve it.


Sent from my SAMSUNG-SM-G870A using Lake Ontario United mobile app

Stillwater

Stillwater

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Well I took the chip out of the Hook5 and downloaded a smaller area of lakes. This cut down the size of the download quite a bit. The download was for all 3 types of info: nautical charts, sonar charts and community edits (same as I did two times previous). Then I downloaded only the community edit updates on top of that.

 

I put the chip in the Hook5 and checked for the community edits like ship wrecks and fishing spots, etc. and low and behold they showed up but only with the chart set to Navionics (and not Fish - n - chip). This is the opposite from what you said you had with the Hook7 Chowdaire. Not sure why they would be the opposite but I have no edits with mine set on Fish - n - chip.

 

I am still not getting the same quality of contour lines that the mobile app map has for some sections of the SLR. Oh well it will be functional like it is. I still want to hear back from Navionics to see what they say. Seems like a software issue not a Hook5 issue?  

Thanks for your suggestions guys.

Chowdaire

Chowdaire

Posted
Posted

Huh. That is weird. Glad you got it figured out though.

Another thing to mention.

I actually have to take my HDS off the fish-n-chip because it slows it down too much. I'll be out over 30fow and it will still show me 15 sec earlier in 8fow. I've run some trolling lines in the rocks going from deep to shallow.

Maybe just an issue with mine but I figure I'll throw it out there in case anyone else notices they're transducer readings aren't right with the detailed map on.


Sent from my iPhone using Lake Ontario United

Stillwater

Stillwater

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That is not good. Have you talked to Lowrance about the delay? I hope they would do something about it. I only used mine once on the ice so I do not know if the gps will delay or not. If it has a delay they will be hearing from me.

Sent from my SAMSUNG-SM-G870A using Lake Ontario United mobile app

Andre wallyandre

Andre wallyandre

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5 hours ago, Chowdaire said:

I already have the latest update for my HDS. Didn't fix the problem. But it did make the interface much better.


Sent from my iPhone using Lake Ontario United

Never heard about slowliness on a HDS. Do you have a lot of waypoints, tracks or routes? Is it a Gen-1, Gen-2 or Gen-3?

Chowdaire

Chowdaire

Posted
Posted
That is not good. Have you talked to Lowrance about the delay? I hope they would do something about it. I only used mine once on the ice so I do not know if the gps will delay or not. If it has a delay they will be hearing from me.

Sent from my SAMSUNG-SM-G870A using Lake Ontario United mobile app



No I haven't talked to Lowrance about it. I just went back to the less detailed map and it runs fine. I use the phone app for the details.




Sent from my iPhone using Lake Ontario United
Chowdaire

Chowdaire

Posted
Posted
Never heard about slowliness on a HDS. Do you have a lot of waypoints, tracks or routes? Is it a Gen-1, Gen-2 or Gen-3?

It's a Gen 2 Touch. There's hardly any added data. I only have about 40 waypoints and delete tracks every few days. When I map a route I delete it as soon as I get to my destination.




Sent from my iPhone using Lake Ontario United
Andre wallyandre

Andre wallyandre

Posted
Posted

You can try a hard reset maybe? Before doing so you need to save you're waypoints if you want to keep them

To do a reset: 

1. Turn unit off.
2. Press & hold the PAGES key.
3. Press & release the PWR key.
4. Release all buttons when the HDS logo appears.
Chowdaire

Chowdaire

Posted
Posted

Thanks. I did one hard reset after the upgrade when I had another issue but makes sense to try it again after having this problem.

I'll give it a try before I drop the boat in in a few weeks.


Sent from my iPhone using Lake Ontario United

Stillwater

Stillwater

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Well I have some good news...

 

I have been working back and forth with a Navionics Customer Service representative and based on my input they will be making some improvements to the Navionics+ Eastern downloadable charts for the St. Lawrence River. The improvements will include the missing chart sections on the river just east of Chippewa Point / Oak Point area and also east of Ogdensberg Bridge. These areas did not have the sonar chart details like the Mobile App and Web charts. Also to be updated will be any missing Community Edits including ship wrecks, etc. Once these changes have been made I will notify on this thread so people with downloaded Navionic+ charts for the river can update their chips.

 

I also requested that the sonar chart contour lines be fixed / upgraded between Rock Island heading east to Chippewa Bay where they are broken and jumbled. They have opened 2 work cases for this and will notify me when it is complete and available for download.

 

I have been very pleased with Navionics responsiveness and the overall look and feel of their product for my Hook5 plotter. 

Looking forward to fishing with it this summer. Hope your reset clears up your tracking delay Chowdaire.

Andre wallyandre

Andre wallyandre

Posted
Posted

Not surprise about CS with Navionics. 99.9% of the time they always provide a solution; sometimes it's not a question of a day or 2 but they always come-up with a solution.

Thanks for the feed-back

Stillwater

Stillwater

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Yes, I have a few photos of the spots where it goes from good sonar chart detail to poor detail. First area starts by Oak Pt. And goes east to Delack Pt. The next section starts by Chimney Pt. And heads east from there. See attached photos. 20170301_171933.jpg20170301_171801.jpg20170301_171405.jpg

Sent from my SAMSUNG-SM-G870A using Lake Ontario United mobile app

  • 4 weeks later...
Stillwater

Stillwater

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Just a quick follow-up to let everyone know that the Navionics+ EA (eastern addition) sonar charts of the St. Lawrence River for the areas I mentioned above (see screen shots) have now been updated by Navionics and are available for download & update to your micro SD card. I received an email from Navionics customer support yesterday letting me know that the improvements had been completed and were available. I just downloaded the updated area to my chip and the detail is now there.

Note: The mobile app and web version sonar charts were always complete. This was for the chip only. 

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