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Posted

Has anyone had any recent experience with Depth Raider support? I replaced a probe over the winter that was lost on one of my final 2021 outings and first time out this year it's not working. I take the battery out and it's pretty warm telling me something is shorting internally. I have called support (262) 534-2202) no less than 30 times and left at least 5 voice mails and several emails describing my issue and begged for a return phone call. I have not gotten any response from them. Just wondering if the contact info has changed or if anyone has actually talked to them recently. Any help is appreciated! 

Posted

Disregard, they answered on the 31st call. Maybe he saw my post on this forum lol

Posted

I’ve found email to work for me in contacting them.  Bought a noise suppressor for my kicker last September and some Lund 45 degree track mounts this spring.  In both situations exchanged emails without any issues.  

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