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Posted

I know this has been discussed before, but can't find it. Where is the best place to get new power cables for my Cannon Mag 10s? One is cracked, and I am sure the other is right behind it. This would be the cable that is attached to the rigger.

Thanks :yes:

Posted

If you don't need them right away Cannon/Bottom line will replace them free.

I contacted them amd they said if I :

1) Sent the rigger body in they will replace it for free

2) send both halves of the cable back (the one from the battery too) they will send another set back - no charge. This was offered after e-mail correspondence and receiving a phone call from their customer service.

You need to get both ends of the cable because according to customer service the new ones aren't interchangeable with the old (rectangular ones).

Clarke

Posted

Adam,

Yes that is were I bought mine. I had contacted Cannon and they told me that I was out of luck as far as them taking care of me. That was before the surge of complaints which led to a phone call from Billy V. (sponcered by Cannon) to a Cannon rep. Now they say if you send them in they will take care of them.

Richard

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